Multi Purpose Header Faq

Camera Line Basics

At HuddleCamHD we know that every space is different. That’s why we offer cameras with various fields of view and optical zoom options from 3X to 30X. For small rooms, we suggest the 3X for its wide field of view and affordable price point. The 3X is now available with built-in audio for an all-in-one deployment option called the HuddleCam 3XA. For medium rooms that are short and wide, consider a 3X Wide with USB 3.0. USB 3.0 will provide a noticeably higher quality picture when compared to USB 2.0.

Any HuddleCamHD camera can be wall, ceiling, or pole mounted. We suggest using one of the HuddleCamHD camera wall mounts. These camera wall mounts are made in the USA and include all the necessary hardware for installation to any drywall, masonry or US 2-gang wall box. If ceiling mounting the camera you have two options:  use a pole mount or a flush mount. The flush mount can be installed directly to any ceiling with included the hardware.

Every HuddleCamHD camera includes an IR remote control and RS-232 support which utilizes the SONY VISCA camera protocol. Right out of the box you can operate your PTZ cameras with the IR remote or you can increase the functionality with one of our free applications. You can also control the camera from an AV control system such as a Crestron or AMX touch screen. Convert the RS-232 DB9 cable to USB and control the camera with our VISCA Control Software to open up a host of new features. Set up properly,  you can control the camera from any computer, smartphone or tablet on your network.

Every HuddleCamHD camera comes with a 2 year manufacturer warranty that covers any and all manufacturer defects. The HuddlePod Air, HuddlePod Air BIG Audio, and mounts all include a 3-year warranty. This warranty does not cover end user damage. The USB2Air includes a 1-year warranty. Contact HuddleCamHD anytime for live support and technical assistance. Our knowledge and ticketing system is available for use at

USB 3.0 is 10 times faster than USB 2.0. That being said USB 2.0 is much less expensive to run cabling for and does not require a quad-core processor for optimal performance. Currently, HuddleCamHD offers a wireless USB 2.0 extension system called the USB2Air. The USB2Air is currently a Windows-only device which can support up to 30 Megabits of bandwidth per second.

Every HuddleCamHD camera includes an IR remote control which can be used for camera PTZ and configuration. Each IR remote control can operate up to 3 cameras. There is a switch on the back of each camera to set the IR receiver to control multiple cameras from a single IR remote. An on-screen display lets you fine-tune your camera settings (on all cameras except 3X and 10X 720). Setting and calling a presets is done by pressing the set button and the number you which to set the preset to. Then to call the preset you simply press the number button assigned, then press call.

HuddleCamHD now offers complete USB-based video conferencing systems designed to work with any online meeting software such as Skype for Business, GoToMeeting, WebEx and Skype. The HuddleCamHD Team and Team Plus systems are easy to install kits designed for video conferencing, live streaming, webinars, and more. Each system includes a fully configured Intel NUC computer with Windows 10, 8GB of Ram, a 256 Solid State Hard Drive and 4 USB 3.0 ports. These systems include everything you need for installation including all the necessary mounting hardware and installation manuals.

HuddleCamHD offers all of the cables you will need for your next video project with the exception of USB extension systems. We do offer a Wireless USB 2.0 extension system called the USB2Air although please note this product has a 25-foot maximum distance and only works with Windows computers. HuddleCamHD cabling options are available in increments of 25 feet up to 100 feet. If your project requires longer cabling contact our team for a custom quotation. Use DB9 cabling camera to extend the connection from your joystick to the first camera. Daisy-chain this cabling to a 2nd, 3rd and 4th camera with cascade cabling.